Cancellations happen. A pilot's schedule shifts, weather turns, or something unexpected comes up. When it does, the job reopens for other pilots to bid on.
Here's what you can expect:
You're notified right away. You'll see the cancellation as soon as it happens.
The job reopens. Your post goes back in front of local pilots.
Your details stay intact. Location, scope, and deadline carry over, so you don't re-enter anything.
Most cancellations are simple scheduling issues. A quick rebid usually gets you back on track.
How the Platform Re-Matches You
Once a pilot cancels, the platform puts your job back in motion. Local pilots get notified and new bids start coming in.
The flow looks like this:
Your job reopens.
Qualified pilots near your site see it again.
New bids arrive and compare portfolios, reviews and prices, just like before.
How You're Protected
Client protection is built into the process. You never lose your money because a pilot stepped away.
Here's what stays covered:
Your funds are safe. Payment only releases after you receive and approve your footage.
A pilot who cancels before delivery doesn't get paid.
Rebidding keeps your project moving toward completion.
Tips to Minimize Disruption
A few small habits keep cancellations from throwing off your timeline. Most of them come down to clear details and quick replies.
Try these:
Post early.
Add a weather buffer.
Write a clear job post.
Respond fast.
Check reviews and ratings.
Need Help?
If you are dealing with a cancellation and aren't sure on how to proceed, kindly email our support team at [email protected] and we'll help you get your job back on track.